Privacy Policy 🔒
This Privacy Policy describes how INTIMINE (the “Site”, “we”, “us”, or “our”) collects, uses, stores, and discloses personal information when you visit our website, place an order, or contact us for support. INTIMINE is a women’s intimate hygiene and wellness brand based in Pakistan. We are committed to protecting your privacy with clarity, responsibility, and respect.
By using our Site or Services, you agree to the practices described in this Privacy Policy.
Contact:
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, you may contact us at:
Email: intimineofficials@gmail.com
Country: Pakistan
All privacy-related inquiries are handled confidentially.
Personal Information We Collect:
We collect only the personal information that is necessary to operate our store and fulfill customer orders. This includes your name, email address, phone number, billing address, shipping address, payment confirmation details, and order history.
We do not collect browsing behavior, tracking data, advertising data, or analytics-based personal information.
Order and Account Information:
When you place an order or create an account, we collect information required to process payments, confirm orders, arrange delivery, provide invoices, and communicate order-related updates. Payment transactions are processed securely through third-party payment providers. INTIMINE does not store full debit or credit card numbers on its servers.
Customer Support Information:
If you contact us for customer support, we collect the information you voluntarily provide, such as your order number, contact details, and the content of your inquiry. This information is used only to resolve your request and improve customer service quality.
Minors:
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information of a child has been collected, it will be deleted promptly.
Sharing Personal Information:
We share personal information only with essential service providers required to operate our business. This includes our e-commerce platform provider (Shopify), payment processors, and shipping or fulfillment partners. Personal information may also be disclosed if required to comply with applicable laws, respond to lawful requests, or protect our legal rights and customer safety.
INTIMINE does not sell, rent, or trade personal information to third parties.
Use of Personal Information:
Personal information is used strictly for order processing, delivery, customer communication, customer support, record-keeping, and legal or accounting requirements. We do not use personal information for behavioral advertising or tracking purposes.
Data Retention:
We retain personal information only for as long as necessary to complete transactions, maintain required business records, comply with legal obligations, or resolve disputes. When personal information is no longer required, it is securely deleted or anonymized.
Data Security:
We implement reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, or disclosure. While we take appropriate precautions, no electronic storage or transmission method can be guaranteed to be completely secure.
Your Rights:
Subject to applicable laws, you may request access to the personal information we hold about you, request corrections, or request deletion of your personal information. Requests must be submitted using the contact details provided above. We may verify your identity before processing any request.
Changes to This Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on the Site with a revised “Last updated” date.
Complaints:
If you have concerns about how your personal information is handled, please contact us on Email: intimineofficials@gmail.com or Phone / WhatsApp: 0370-7694363 so we can address the issue.